Privacy Policy

Last updated: August 2026

5th Element Digital ("we," "us") provides web design, marketing, and customer-care messaging services to local small businesses and their staff. This policy explains what information we collect and how we use it.

Information we collect

• Contact information you submit through a contact or inquiry form.
• Phone numbers and SMS consent records for client-business contacts enrolled in our SMS customer-care and account-alert program, provided directly during onboarding.
• Standard site analytics (pages viewed, device/browser type).

How we use it

• To respond to inquiries submitted through our site.
• To send account-related SMS alerts and exchange service-related questions, responses, and instructions with enrolled client-business contacts (see our SMS program and consent details).
• To operate and improve our website and services.

Sharing

We do not purchase, sell, rent, or share leads or contact lists. We do not share or disclose SMS opt-in data, consent status, or mobile phone numbers to third parties or affiliates for marketing or for purposes unrelated to providing the SMS program. We may disclose this information only to service providers that help us operate the program, such as messaging platforms, phone carriers, hosting providers, and other vendors involved in delivering and supporting text messages.

Your choices

Reply STOP to any SMS alert to opt out at any time. To request that we delete your information, email us at jason@5thelementdigital.com.

Contact

Questions about this policy? Email jason@5thelementdigital.com.